IOwned and Operated by Christine Pollard, Licensed Maryland Realtor

Effective Date: February 20, 2026

At RENTAL911, we are committed to protecting the privacy of the Southern Maryland landlord community. This policy explains how we handle your data, your property information, and the data of potential tenants when using our DIY support resources.

1. Ownership and Licensing Disclosure

RENTAL911 is owned and operated by Christine Pollard, a licensed Maryland Realtor. While RENTAL911 provides professional guidance, digital forms, and maintenance monitoring for self-managing landlords, the use of this website or our consulting services does not automatically create a broker-client relationship unless a formal written agreement is signed.

2. Information We Collect

We collect information to help you manage and monitor your properties more effectively:

Landlord & Property Data: Name, contact details, and property addresses within Southern Maryland (Charles, St. Mary’s, and Calvert Counties).

Maintenance & Inspection Records: We collect and store maintenance requests, property photos, and monitoring reports to help you track the physical health of your investment.

Tenant Vetting Data: Information provided by you or potential tenants during the screening process to assist in your evaluation.

3. How We Use Your Information

Your data is used to:

Deliver digital forms, legal compliance updates, and local vendor connections.

Monitor Property Condition: Facilitate the tracking of repairs and routine property check-ins.

Support Tenant Vetting: Provide expert perspectives on tenant applications to help you make informed decisions.

4. Third-Party Tenant Screening

As part of our mission to help you vet tenants:

Data Handling: RENTAL911 and Christine Pollard do not directly store sensitive tenant Social Security Numbers or full credit reports. These are processed by secure, FCRA-compliant third-party providers.

Confidentiality: Any information shared with Christine Pollard during the vetting process will be handled with the highest level of professional real estate confidentiality.

5. Professional & Legal Disclaimer

The resources provided by RENTAL911 (including digital forms, maintenance monitoring logs, and compliance info) are for educational and DIY purposes.

Not Legal Advice: Christine Pollard is a real estate professional, not an attorney. Users are encouraged to have their specific lease agreements or eviction filings reviewed by legal counsel.

Maintenance Responsibility: Monitoring services do not shift the legal responsibility for property habitability from the landlord to RENTAL911.

6. Data Protection & Security

We implement industry-standard security measures to protect your information and property records. We do not sell, rent, or trade your personal data to third-party marketers.

7. Compliance with Maryland Law

We operate in accordance with Maryland state privacy and real estate regulations. We may update this policy periodically to reflect changes in local laws or our service offerings.

8. Contact Us

For questions regarding this privacy policy or your data, please contact Christine Pollard directly through the RENTAL911 website.