Legal
Owned and Operated by Christine Pollard, Licensed Maryland Realtor
Effective Date: July 9, 2026
At RENTAL911, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our website, coaching services, and digital tools — whether you are a self-managing landlord in Maryland or anywhere in the United States.
RENTAL911 is owned and operated by Christine Pollard, a licensed Maryland Realtor. RENTAL911 provides landlord coaching, legal compliance guidance, and digital tools for self-managing property owners. Using this website or our services does not create a broker-client relationship unless a formal written agreement is signed.
We collect information to deliver our coaching services and digital resources effectively:
Contact and Identity Information: Name, email address, phone number, and location provided when you book a coaching call, complete an intake form, or contact us directly.
Property Information: Property addresses, unit counts, and related details you share during coaching sessions or onboarding to help us give relevant guidance.
Tenant Vetting Data: Information you share with us about prospective tenants during the screening consultation process.
Website Usage Data: Standard analytics data (pages visited, time on site, referring source) collected through cookies and third-party tools to improve our content and user experience.
Your information is used to:
We do not use your information for automated decision-making or profiling.
RENTAL911 does not directly store sensitive tenant data such as Social Security Numbers or full credit reports. When tenant screening services are discussed or facilitated, they are processed by FCRA-compliant third-party providers. Any information shared with Christine Pollard during the vetting consultation is handled with the highest level of professional confidentiality.
The coaching, resources, and digital tools provided by RENTAL911 are for educational and informational purposes. They do not constitute legal advice. Christine Pollard is a licensed real estate professional, not an attorney. Landlords are encouraged to consult qualified legal counsel for lease reviews, eviction filings, or any matter requiring legal representation.
We do not sell, rent, or trade your personal information to third-party marketers. We may share your data only in the following limited circumstances:
We implement industry-standard security measures to protect your personal information. While no system is completely secure, we take reasonable precautions to safeguard your data from unauthorized access, disclosure, or misuse.
You have the right to request access to, correction of, or deletion of any personal information we hold about you. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. To exercise any of these rights, email us at [email protected].
Our website uses cookies to improve functionality and analyze site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
We may update this policy periodically to reflect changes in our services or applicable law. The effective date at the top of this page will reflect the most recent revision. Continued use of the site after any update constitutes acceptance of the revised policy.
For questions about this privacy policy or how your data is handled, contact us directly:
Email: [email protected]
Website: rental911.net